Answers to common project, pricing, platform, and support questions.
FAQ
FAQ
Can we keep improving after launch?
Absolutely. We offer ongoing technical support, optimization sprints, and retainer capacity for CRO, performance, SEO, and new feature delivery.
Can you handle privacy-sensitive projects?
Yes. We support privacy-first delivery with secure infrastructure, controlled access, and clear data handling practices from build to launch.
Can you migrate my existing site?
Yes. We handle structured migrations, URL mapping, SEO continuity, and staged pre-launch QA to protect rankings and conversions.
Do you only work with WordPress?
No. WordPress is one tool in the stack. We also deliver broader web engineering, integrations, and custom platform systems where required.
Do you provide hosting and maintenance?
Yes. Managed hosting and maintenance plans include monitoring, updates, backups, and ongoing support capacity.
Do you support technical SEO after launch?
Yes. We can run ongoing technical SEO checks, indexing audits, and template-level optimization improvements.
Do you write copy and help with structure?
Yes. We help shape information architecture, key messaging, and conversion-focused page structure. We can work from your draft copy or create copy collaboratively.
How fast can a new site launch?
Most standard projects launch in 3 to 6 weeks once scope, content, and approvals are aligned. Larger commerce or membership builds usually land in 6 to 10 weeks.
How much do projects usually cost?
Website systems start from $4,500. Commerce builds start from $9,500. Membership and protected content platforms start from $12,500. Final pricing depends on scope and integrations.
What do you need from me before kickoff?
We need your business goals, offer details, core pages, branding assets, and any existing analytics or platform access. We guide this through a clear onboarding checklist.
Where are you based and do you work remotely?
We are based in Cairns, Australia, and deliver projects remotely across Australia and internationally.
Will my site be mobile-first and fast?
Yes. Mobile performance and conversion UX are core requirements in every delivery scope.
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